Delivery, Installation & Product Support

Gold Cura supplies dental products and selected dental equipment from Mumbai to dentists, clinics, hospitals, laboratories, dealers and distributors across India.

Delivery Across India

Delivery availability and timelines depend on product stock, destination, order type and courier serviceability. Ready-stock products follow the confirmed order timeline. Made-to-order or pre-booking equipment follows the delivery and payment terms stated on its product page or quotation.

Installation and Setup

Setup support varies by product and may include remote assistance, software guidance, operating instructions or coordination with a qualified technician. Dental-chair spare parts and technical components should be installed by a trained dental-equipment technician.

Compatibility Guidance

For RVG-compatible computers, intraoral cameras, scaler handpieces, ultrasonic tips, dental-chair spare parts and similar products, compatibility may depend on the exact brand, model, software version, connector or fitting. Share photographs and complete model details before ordering.

Visit the Product Compatibility Centre.

Warranty and Service

Warranty coverage varies by product. Keep the invoice, packaging, serial number and installation details. When requesting support, share the order information, photographs or video and a clear description of the issue.

Read Warranty & Service Support.

Important Delivery Checks

• Inspect the package and product at delivery.
• Record an unboxing video for fragile or high-value equipment.
• Check all accessories against the packing list.
• Report transit damage, a wrong item or missing parts within 24 hours.
• Do not install an incompatible component or operate visibly damaged equipment.

Returns

Eligible return requests must be raised within five calendar days after delivery. Transit-damage, wrong-item and missing-part claims must be raised within 24 hours.

Read the 5-day Returns & Refunds Policy.

Demonstrations and Manuals

Product demonstrations, setup notes and available manuals are organised in our support hub.

View Product Demonstrations & Manuals.

Contact Product Support

Phone: +91 91360 30433
Email: info@goldcura.com
Business hours: Monday to Saturday, 9:00 AM–7:00 PM