Delivery, Installation & Product Support

Gold Cura supplies dental products and selected dental equipment from Mumbai to dentists, clinics, hospitals, laboratories, dealers and distributors across India.

Pan-India Delivery

Delivery availability and timelines depend on the product, destination, stock status and order type. Ready-stock products are processed according to the confirmed order, while made-to-order or pre-booking equipment follows the timeline stated on its product page or quotation.

Pre-Booking and Made-to-Order Equipment

Some premium products are available through assisted offline booking. Where a product page specifies a 50% advance payment and a 20–25 day delivery timeline, the delivery period is counted after the advance payment is received. Balance-payment and dispatch conditions remain as stated on the relevant product page or quotation.

Product Suitability and Compatibility Guidance

Before purchasing equipment or spare parts, customers can contact Gold Cura for product-selection and compatibility guidance. For items such as RVG-compatible computers, intraoral cameras, scaler handpieces, ultrasonic tips and dental-chair spare parts, compatibility can depend on the exact model, software, connector or fitting.

Share the product model, photographs, software version or connector details whenever relevant. Compatibility guidance is based on the information provided and should be confirmed before installation or clinical use.

Installation and Setup Support

Gold Cura provides setup guidance for selected equipment. The type of support depends on the product and may include remote assistance, software guidance, operating instructions or coordination with a qualified technician. Dental-chair spare parts and technical components should be installed by a trained dental-equipment technician.

After-Sales and Warranty Support

Warranty coverage varies by product. Keep the invoice, packaging, serial number and installation details where applicable. When requesting support, share the order information, product photographs or video, and a clear description of the issue so the team can review it efficiently.

Important Delivery Checks

  • Check the package and product condition at delivery.
  • Record an unboxing video for high-value or fragile equipment.
  • Confirm that accessories and components match the packing list.
  • Report transit damage or missing items promptly with supporting photographs or video.
  • Do not install an incompatible spare part or operate visibly damaged equipment.

Useful Product Categories

Contact Product Support

Phone: +91 91360 30433
Email: info@goldcura.com
Business hours: Monday to Saturday, 9:00 AM–7:00 PM

For bulk purchases and dealer enquiries, visit Dealer, Distributor & Bulk Dental Orders. For other enquiries, visit the Contact Gold Cura page.

Frequently Asked Questions

Does Gold Cura deliver dental products across India?

Yes. Gold Cura supplies products across India, subject to product availability and serviceability at the destination.

Does every product include installation?

No. Setup and installation support depends on the product. Confirm the available support before ordering equipment that requires technical installation.

How should I request compatibility guidance?

Share the exact equipment model, photographs, software version, connector or fitting details with the Gold Cura team before purchase.